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مواصفات
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ارشادات العناية والضمان
The following are what is Covered and Not covered under warranty.
The warranty coverage mentioned here is generic category wise, please refer to the warranty period of the product. The warranty covered will be subject to approval by Danube Home inspection team
The warranty covers only the manufacturing defects as explained. Any wear tear usage is not covered under warranty
Warranty Covered - Slat Panels Structure, Wardrobe Hinges, Hydraulic Gas lift, LVL slats structure, Drawer Channels, Sliding door channels, Drawer wheels, Mechanisms are all included in the warranty
Warranty Not Covered - LED light and electrical Components, Lockers (safe), Speakers, Charging sockets, Fabric / P.U, Usage, Wear and tear, Manufacturing defects.Outdoor usage, Commercial usage, Decors Crystals Any Modification in the structure’s original form is not included in the warranty.
To Claim Warranty, Please follow the below steps:
Go to:
Go to: Sign In → My Account → Claim → Make a Request.
Note: Only Eligible products will be shown on the claim page.
شروط وأحكام الإرجاع
Customer have 30 days to return the item IF its still in ORIGINAL PACKAGING , Not Opened/ Repacked , proven Defective after confirmation of our inspection team
Installed items can be returned within 7 days except the below criteria -Damages due to usage, DIY incorrectly installed, accident, wrongly cleaned,dirty, stained, natural causes or negligence will not be considered for replace/refund. We reserve the right to refuse the refund once confirmed by our inspection team
If the product is not as per the dimension or design on website (color may vary depending on the screen calibrations and resolutions across different displays), customer can claim replacement/Credit note/refund if informed within 7 days of purchase
تجميع
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