Tamara Neon Jumbo Chandelier 33225-12+8+6-Clear

Warranty Covered:

Led bulbs/Led chips/Led Drivers/Transformers/Electrical components/Workmanship/ Breakage, or damage during shipping.

Warranty Not Covered:

Improper Installation: If the chandelier is not installed according to the manufacturer's instructions or by a licensed electrician, any resulting damage or malfunction may not be covered. It's essential to ensure proper installation to maintain warranty coverage.

Misuse or Abuse: Damage caused by misuse, abuse, or accidents, such as dropping the chandelier or intentionally causing damage, is generally not covered. The warranty typically applies to defects in materials or workmanship rather than damage caused by the owner.

Normal Wear and Tear: Over time, chandeliers may show signs of normal wear and tear, such as minor scratches or finish fading. Such cosmetic issues are usually not covered under warranty, as they are considered part of the natural aging process.

Alterations or Modifications: Any alterations, modifications, or repairs made to the chandelier by unauthorized individuals or technicians not approved by the manufacturer may void the warranty.

Power Surges: Damage resulting from electrical power surges or fluctuations in the electrical supply is usually not covered under the chandelier warranty. Consider using surge protectors or voltage stabilizers to protect your lighting fixtures from power-related issues.

Non-Recommended Bulbs: If you use light bulbs that are not recommended by the chandelier manufacturer (e.g., bulbs with higher wattage or incompatible types), any resulting damage may not be covered.

Lack of Proper Maintenance: Failure to maintain and clean the chandelier as per the manufacturer's recommendations may void the warranty. Regular maintenance is often required to keep the fixture in good condition.

Commercial Use: If the chandelier is used in a commercial or non-residential setting, it may not be covered under residential warranties. Commercial-grade fixtures typically have separate warranties.

Transportation Damage: Damage that occurs during shipping or transportation to your location is generally not the responsibility of the chandelier manufacturer. It's important to inspect the fixture upon delivery and report any damage to the seller promptly.

Loss of Decorative Elements: Decorative crystals, glass pieces, or other ornaments that become detached or lost over time may not be covered. It's advisable to contact Danube Home for replacements.

Warranty Expiration: Once the warranty period expires, any issues that arise will not be covered unless you've purchased an extended warranty.

DOs:

Proper Installation: Follow manufacturer's instructions for secure installation.

Use the Right Bulbs: Ensure compatibility to avoid issues.

Maintenance: Regular cleaning and upkeep.

Consider a Dimmer: For adjustable brightness.

Safety Measures: Hang chandelier high to prevent accidents.

Maintain Aesthetics: Choose a chandelier that complements the room's style.

Check for Loose Parts: Periodic inspections and tightening.

Create a Cleaning Schedule: Regular cleaning with appropriate methods.

Use Energy-Efficient Bulbs: Consider energy-efficient options.

Secure Cords and Chains: Properly secure and untangle cords and chains.

Don'ts:

Don't Overload the Chandelier: Stick to recommended wattage.

Don't Ignore Electrical Safety: Hire a professional for installation.

Don't Neglect Cleaning: Dust and dirt affect appearance and light quality.

Don't Forget to Check Voltage Compatibility: Ensure correct voltage.

Don't Neglect Remote Control: Use the provided remote control.

Don't Overlook the Weight Limit: Stay within the specified weight capacity.

Don't Use Harsh Cleaning Products: Avoid abrasive cleaners.

Don't Ignore Loose or Damaged Parts: Promptly address any issues.

Don't Leave Cords or Chains Unattended: Secure them properly.

Don't Allow Excessive Moisture: Avoid damp environments.

Customer have 7 days to return the item IF its still in ORIGINAL PACKAGING , Not Opened/ Repacked, NOT Installed & Used and No Dirty or Stained.

Damages due to usage, DIY incorrectly installed, accident, wrongly cleaned,dirty, stained, natural causes or negligence will not be considered for replace/refund. We reserve the right to refuse the refund once  confirmed by our inspection team.

If the product is not as per the dimension or design on website (color may vary depending on the screen calibrations and resolutions across different displays), customer can claim replacement/Credit note/refund if informed within 7 days of purchase.